Our worth is measured by the quality of what we value and believe. At Phoenix Communications, our core values have driven us to excellence and have cemented us as the trusted leader in fiber optics throughout New England and the Northeast.

For decades, our commitment to these values runs throughout our company and has fostered trust with our customers. It is why organizations continue to choose us for their fiber optic construction and management.

Our Core Values

  • Humility — No one is an island. When we succeed, we succeed together as a team.
  • Ownership — We’re the owners of all our actions and decisions.
  • Integrity — Integrity is doing the right thing, especially when no is looking.
  • Reliability — Things happen. But when they do, we are there immediately and will not leave until it is fixed.

How We Operate

Fiber optics is the backbone of many organizations. Networks are expected to just work, and they are not always noticed when they do. We understand that being humble and not being seen is a good thing in our line of work.

We do what is right for our customers and our team members all the time, every time. And, we do not want a pat on the back. Doing the right thing always is our default setting. You can count on us to do the job on time, on budget, and with a sense of urgency.

We take safety and reliability seriously, and we are committed to measuring results and holding ourselves accountable to our community and customers.

Our Team


"Phoenix is my second family, there’s no doubt about it. I care about each and everyone that’s a part of this team, we’re all a cog in the wheel of Phoenix. Everyone plays a key role in why our customers choose us, we always deliver when we’re needed. I’m very proud to work with the people that step up, over and over, to deliver a far superior product than our competitors."

Jay, Operations Manager

Phoenix Team Member Since 2011.

"I have had the pleasure of working at Phoenix for almost 7 years. In those years, I have found myself working with a great company, doing something I enjoy and progressing my career both professionally & personally. The camaraderie among the entire team here is one of many things I feel separates Phoenix from other companies, making it an exceptional workplace to be a part of."

Liz, Inside Sales Manager

Phoenix Team Member Since 2013

"People are willing to jump in and help right away to accomplish tasks in a small amount of time. Everyone that works at Phoenix has a go-getter attitude and are extremely collaborative."

Phil, Lineman

Phoenix Team Member Since 2015.

"Everybody at Phoenix up and down the chain of command has your back. It is like one big family. The culture is about getting the job done. This is the best place I’ve ever worked."

Alex, Splice Tech

Phoenix Team Member Since 2018.

Why Phoenix?

We recognize that quality and responsiveness are the keys to maintaining solid customer relationships. We have adopted a corporate culture that is a customer and community-centric philosophy instilled throughout our organization. And serving you has served us well.

Today, Phoenix Communications is the largest fiber optic contractor in New England. We have a reputation as a solid cultivator of strong, working relationships with many telecommunications giants, and state and local enterprises.

Contact our friendly and knowledgeable representatives today and see firsthand why Phoenix is a leading provider of fiber optic construction and management.